Thanks for reaching out. Can you send me a private message with your company info and contact details? I'll get it escalated. Just click my name. (Edit: I found your email address on your profile, which I think is what I need to know for the moment.)
In the meantime, I'm wondering if either of these is a viable workaround:
- Disable hardware acceleration in IE - How to enable or disable software rendering in Internet Explorer 9
- Disable hardware acceleration in Flash - How do I disable or enable hardware acceleration?
If disabling hardware acceleration in Flash is a viable workaround, you can deploy a customized mms.cfg file that disables hardware acceleration to your managed hosts. I can give you details, but let's confirm that it's viable before we dive deep into that.
Adobe Flash Player Administration Guide for Flash Player 14 | Adobe Developer Connection
In the meantime, I'll try and get a test configuration going in our virtual infrastructure and see if I can reproduce this.
Jeromie Clark
Engineering Manager - Flash Runtime