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Re: CC applications crash after splash screen; unable to uninstall/reinstall CC.  Alternate uninstall method (through Windows control panel) doesn't work either.  Suggestions?

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Thanks for the suggestion, but the CC App Manager won't uninstall applications (see the error I show above).  Trying to uninstall through the Windows Programs and Features window simply results in a directive that I must only uninstall Adobe apps through the CC App Manager.  So I'm back to square 1.  Can't uninstall.

 

I have tried the CC Cleaner tool, but it concludes with a message that not all files were cleaned up because a file is still open and suggests that I close my browser or application that may be holding a file open in the Adobe app file system.

 

Is there a brute force method to completely uninstall and reinstall?


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